Judging

How does the judging process work?

Part 1:  Finalist Questionnaire Judging

The finalist questionnaire is a key judging component of the Leader Business Achiever Awards.  The finalist questionnaire gives you the opportunity to provide insight into your business and demonstrate what sets you apart from your competitors. 

Questions are weighted and all finalist questionnaires submitted by the due date are judged by representatives from the Victorian Government and VECCI. 

* All submissions are confidential. Any business that does not return their questionnaire will be ineligible to move forward in the judging process.  Judges have the right to not award a category if they are not satisfied with the results.

Part 2: Mystery Shop Audits

inalists in each category who have returned their questionnaire will receive a mystery shop audit from Mystery Shopping Auditing Australasia (MSAa).  The audit will assess each business on the following areas:

• Store Appearance
• Products & Services
• Employee Appearance & Service Manner
• Employee Product/Service Knowledge

This section creates a benchmark between businesses, identifying strengths and opportunities for growth.  These results, combined with questionnaire responses will determine the category winners.

Part 3: Winners

The results of the finalist questionnaire and mystery shop audit are combined to determine the Leader Business Achiever Award winners.

Winners will be announced at the Leader Business Achiever Awards nights.              

What are the major awards and how are they judged?

The Leader Business Achiever Awards include five major award categories.  These include:

• Employee Excellence Award
• Apprentice Excellence Award
• Community Contribution of the Year
• Business Achiever of the Year
• Hall of Fame

Apprentice Excellence and Employee Excellence Awards

• Nominations are submitted by finalist businesses/organisations.
• Finalist businesses/organisations must complete the relevant nomination form included in their finalist kit and return it with their finalist questionnaire to Leader by the due date.
• Finalists are determined by Leader.
Winners are determined by representatives from the Victorian Government and VECCI.

Community Contribution of the Year Award

• Nominations are submitted by finalist businesses/organisations.
• Finalist businesses/organisations must complete the relevant section of their finalist questionnaire and return it to Leader by the due date.
• Winners are determined by representatives from the Victorian Government and VECCI.

Business Achiever of the Year

The Business Achiever of the Year is awarded to the finalist business that achieves the highest combined finalist questionnaire and mystery shop audit scores for their Leader Business Achiever Awards region.

Hall of Fame

A business that wins their award category for three consecutive years or wins the Business Achiever of the Year award for two consecutive years is inducted into the Leader Business Achiever Awards Hall of Fame.  These inductions take place at the Leader Business Achiever awards night.